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FORD LAUS thanks all their customers for their wonderful comments!
We are all delighted to be of assistance to all our customers. We had a great 2017 and we look forward to even happier customers in the coming days, months and years... As we look forward to new launches and developments in all our dealerships, we thank all those who have left us with their kind words. This really means a lot to all our personnel. Please do come and visit any of our branches and we will do all our best to help you... MABUHAY!
"I transferred maintenance service for my 2015 Ford Ranger Wildtrak from Makati Ford to Ford Pampanga because of change in residence... Service and assistance provided by Engr. Lester Sonza is commendable and very much appreciated. He followed a sound service process by a couple of enquiries to me, verified my complaints and immediately found out the problem part, checked if replacement is available in-house, informed me of the cost but also suggested that there could be some warranty coverage of defective part tat would be replaced. On my ok, he worked on his suggestion and handled it with Ford Philippines and was able to get warranty for a needed part. Great work." - Oscar Danganan, Calumpit, Bulacan
"Ms Caren Ramos was very kind and nice answering our question. She did great assisting us." - Romeo Magcalas, Sta Ana, Pampanga
"Thank you for following up regarding our experience with the service of Ford Pampanga. Since it is just my first PMS of my Everest, I could say that everything went smoothly from the time I requested for an appointment till the time my unit was released from service department. Thank you to Mr Francis of Service Department of Ford Pampanga. Job well done by him. Thanks you. Good luck to Ford Pampanga!" - Almar Gugulan, City of Fernando, Pampanga
"Overall, we are very pleased and much happy about the Ford Pampanga... Especially, we are very thankful to Ms Pia Mendoza, very kind and very approachable!" - Woori System Philippines Corp., Clark Freeport Zone
"I WOULD CONSIDER MY SALES EXPERIENCE EXCELLENT, ESPECIALLY WHEN COMPARED TO TWO OTHER DEALERS WE TRIED TO PURCHASE A VEHICLE. THEY CAN'T BEAT MY WAITING TIME FROM ORDERING ON FRIDAY AND DRIVING IT HOME THE FOLLOWING TUESDAY. MY SALES AGENT MHYKE WAS VERY GOOD AND VERY HELPFUL. SHE IS MUCH APPRECIATED." -JO ANN GILLESPIE
"MY RATING IS EXCELLENT. FORD CUSTOMER SERVICE IS THE BEST, I'VE BEEN IN DIFFERENT CAR DEALERS AND I CAN SAY THAT FORD IS THE BEST IN HANDLING AND ACCOMMODATING THEIR CLIENT. I ALSO APPRECIATE THE KIDS’ PLAYGROUND IN THE CORNER. IT WAS VERY HANDY TO ENTERTAIN MY KIDS. THANKS." -EDRALYN POTENCIA
"EXCELLENT JOB FOR FORD LIBIS. MY CAR IS HANDLED WITH CARE. I WISH I HAD MY CAR SERVICED HERE FROM THE START." --MARK LLOYD BAYLON
"VERY GOOD. OUR SERVICE PERSON IS VERY POLITE, HELPFUL, ACCOMMODATING AND EFFICIENT. THANKS" -IVY INDUSTRIAL BUILDERS INC
"EXCELLENT! WE'RE HAPPY WITH THE SERVICE ESPECIALLY THE FOLLOW UP SMS BY MR. GEORGE AS WELL AS THE HANDLING AND EVERYTHING." -WESTERN BATANGAS TELEPHONE SYSTEM
"MY SERVICE EXPERIENCE IS VERY GOOD. VERY RESPONSIBLE AND YOU HAVE A GOOD COMMUNICATION SERVICE WITH YOUR CUSTOMER AND YOUR COMPANY EMPLOYEES ARE APPROACHABLE." -RODOLFO CLAVERIA
"MY HUSBAND COMMENTED ON THE EXCELLENT SERVICE OF FORD LIBIS. HE IS VERY HAPPY WITH YOUR STAFF PARTICULARLY MS. TINA (SALES) AND JEFF (SERVICE). INSPITE OF MS TINA HAVING MADE THE SALE, WE FIND IT GREAT THAT SHE STILL RESPONDS TO OUR QUERIES. SHE IS VERY ACCOMMODATING. JEFF GOES AN EXTRA MILE IN INFORMING US HOW TO TAKE CARE OF THE CAR." -RUBY LEDESMA